Frequently Asked Questions
Who is Garrafeira Gomes?
Located in Valongo, Garrafeira Gomes offers a wide range of spirits, spirits, beers, sparkling wines, champagne whiskeys, table wines and the like.
In 1989, under the name of Garrafeira Gomes, Joaquim Gomes, began a history that has spanned more than 29 years, and from generation to generation, continues to preserve and value roots and traditions from which he has a long experience in the market. distribution.
How can I contact Garrafeira Gomes?
Visit the Contacts page, where you will get all the information you need to contact us, whether by email, postal mail, telephone or fax. If you want to visit the Physical Store, you will also have in that section a map to locate us in Valongo Porto.
To which countries does Garrafeira Gomes send orders?
All products available either in our physical store or in the virtual store can be shipped to almost any country in the world.
What are the means of transport used for orders?
It depends on the destination of the order. The list below indicates the transport partners available for each zone:
-Porto: CTT or own distribution;
-Rest of Portugal (mainland and islands): CTT or EMS;
- Europe and rest of the world: CTT Expresso.
What is the delivery time for an order?
In general, an order takes 48 hours to be delivered in mainland Portugal, about 5 working days in Europe and between 5 to 7 days in the rest of the world.
What payment methods are accepted?
In our online store, we accept payment by bank transfer, via ATM reference or by credit card (via PayPal). If you pay a visit to our Physical store, you can pay by cash, check, credit card or ATM.
Do prices include VAT?
Yes, all prices include VAT.
What do I do if my order arrives damaged?
If, upon delivery, you find that your order is damaged, you must return it immediately to the transport company, duly justify the reason for the return on the delivery note and immediately notify Garrafeira Gomes.
What are the opening hours for the public at the Physical Store?
From Monday to Saturday from 09:00 to 20:00.
* All orders placed in the online store will be sent only after payment is made.
Still having doubts? We will be happy to help you. Contact us